Virtual Medical Assistant - Remote | Naija Telemedicine | ₦200,000 - ₦400,000 a month

Job Title: Virtual Medical Assistant

Location: Remote

Company: Naija Telemedicine

Job Type: Full Time

Salary: ₦200,000 - ₦400,000 / month


⚠️ Important Notice – Please Read Before Applying

This position is ONLY for candidates with prior experience working as a Virtual Medical Assistant supporting healthcare providers in the United States.

Applicants without verifiable U.S. Virtual Medical Assistant experience will NOT be considered.

If you have not previously worked remotely with U.S.-based clinics, physicians, or healthcare organizations, please do not apply.

Job Overview

9jaTelemedicine Limited is hiring experienced Virtual Medical Assistants to provide remote administrative and clinical support to healthcare providers and medical practices in the United States.

This is a remote work-from-home position where selected candidates will assist physicians, clinics, and healthcare teams with daily medical office operations.

We are seeking reliable professionals with excellent communication skills, strong attention to detail, and familiarity with U.S. healthcare workflows.

Key Responsibilities

Responsibilities may vary depending on the clinic or physician assignment.

Patient Communication

  • Answer inbound patient calls

  • Make outbound calls to patients

  • Schedule, confirm, and reschedule appointments

  • Relay physician instructions to patients

  • Respond to patient inquiries professionally

Electronic Medical Records (EHR)

  • Update patient charts and documentation

  • Enter patient demographics and insurance information

  • Manage patient portal messages and communications

Insurance Verification

  • Verify patient eligibility and benefits

  • Confirm copays, deductibles, and coverage details

  • Document verification information accurately

Medical Billing Support

  • Assist with claim submissions and claim follow-ups

  • Review denied claims and assist with corrections

  • Post payments and adjustments when required

Prior Authorizations & Referrals

  • Submit prior authorization requests

  • Follow up with insurance companies

  • Coordinate referrals to specialty clinics

Administrative Support

  • Maintain detailed call logs and documentation

  • Assist with general medical office workflow tasks

  • Follow protocols and instructions provided by assigned clinics

Mandatory Requirements

To be considered for this role, candidates must meet ALL of the following requirements:

  • Prior experience working as a Virtual Medical Assistant for U.S. healthcare providers

  • Verifiable remote work experience with U.S. medical practices

  • Strong understanding of U.S. healthcare systems and workflows

  • Experience working with Electronic Health Records (EHR) systems

  • Knowledge of medical terminology

  • Excellent spoken and written English communication skills

  • Ability to work independently in a remote environment

How to Apply

Qualified candidates should submit their resume and contact email for consideration.

Only applicants who meet the mandatory U.S. Virtual Medical Assistant experience requirement will be contacted.

Technical Requirements

Candidates must have a professional home office setup including:

  • High-speed, stable internet connection
  • Backup internet or hotspot recommended
  • Reliable electricity with backup power supply
  • Laptop or desktop computer suitable for professional work
  • Quiet, distraction-free workspace

Preferred Experience

Candidates with experience in the following areas will be highly preferred:

  • Medical billing and coding
  • Insurance verification
  • Prior authorizations
  • Telemedicine support
  • Patient scheduling systems

Experience with U.S. EHR platforms such as:

  • NextGen
  • eClinicalWorks
  • Athenahealth
  • Kareo
  • Epic
  • DrChrono

Work Schedule

Schedules will depend on the assigned U.S. client and may include:

  • U.S. daytime hours
  • Evening shifts
  • Weekend shifts

Screening Process

Shortlisted candidates will undergo:

  • Experience verification
  • Skills assessment
  • Interview process

Only applicants with verified U.S. Virtual Medical Assistant experience will move forward in the hiring process.

Job Types: Full-time, Part-time, Contract
Contract length: 12 months

Pay: ₦200,000.00 - ₦400,000.00 per month

Expected hours: 20 – 40 per week

Experience:

  • Virtual medical assistant: 1 year (Required)

Work Location: Remote


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