Operations Admin Support - Lagos (Onsite) | Promatic Nigeria | ₦300,000 /month

Job Title: Operations Admin Support 

Location: Lagos (Onsite)

Company: Promatic Nigeria

Job Type: Full Time

Salary: ₦300,000


About the Role

The Ops Admin Support role shall help improve efficiency and processes within the company by ensuring that administrative requirements are fulfilled. The ideal candidate is a detail-oriented person with strong relationship management skills. This role is pivotal to the company’s debt recovery activities.

Responsibilities

Partner with the Head of Operations to establish and fulfill departmental administrative requirements (e.g., contractual requirements, installation protocols).
Prepare correspondences for partners and agents as required.
Provide monthly feedback on settlement issues and escalate concerns to key stakeholders.
Reconcile debts and settlements promptly in conflict areas.
Determine partners’ or agents’ liabilities and communicate them quickly.
Follow up on prompt settlements via calls, emails, and other communication platforms.
Orient new partners and re-sensitize existing partners on timely settlement of SAX share.
Immediately escalate potential bad debt issues to key stakeholders (CM, Head Ops, FC, MD).
Provide general administrative support to the Head Ops and MD.
Maintain quality working relationships with SAX agents and partners.

Qualifications

Bachelor’s degree in Finance, Accounting, Business Administration, or equivalent relevant experience.
2–3 years of prior experience in an operations administration role.
Experience handling debt recovery is desired.
Experience in the gambling or hospitality industry is an advantage.
Intermediate proficiency in Office 365 (Excel, Word, Outlook) is required.

Required Skills

Strong communication and interpersonal skills.
Proven knowledge and execution of successful development strategies.
Focused and goal-oriented.


What We Offer

  • Opportunity to collaborate within a multinational work environment
  • Flexible work
  • Great health insurance with access to gym
  • Vacation allowance, pension, GPA/GLI
  • Net pay is N300,000

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