Customer Support Experience Intern - Remote | Tespire LLC

Job Title: Customer Support Experience Intern

Location: Remote

Company Name: Tespire LLC

Job Type: Full Time

Salary: ₦70,000


Customer Support Intern (Tech-Focused)

We are looking for a tech-savvy and proactive Customer Support Intern who is passionate about technology and has hands-on coding experience. In this role, you will support customers while working closely with internal teams to enhance product experience and operational efficiency.

This is an excellent opportunity for someone who enjoys solving problems, communicating clearly, and contributing to product improvement in a fast-paced environment.

Key Responsibilities

  • Respond to customer inquiries via email, live chat, and support tickets in a timely and professional manner

  • Diagnose and resolve basic technical issues; escalate complex bugs to the Engineering team when necessary

  • Accurately document customer concerns, resolutions, and frequently asked questions

  • Collaborate with Product, Engineering, and Sales teams to streamline support processes

  • Identify recurring issues and provide actionable feedback to improve product performance

  • Assist in developing or maintaining basic internal tools and simple automation where required

Requirements

  • Currently pursuing or recently completed a degree in Communication, Business Administration, or a related field

  • Basic hands-on coding experience in PHP and/or JavaScript

  • Excellent written and verbal communication skills

  • Ability to simplify technical concepts for non-technical users

  • Strong problem-solving skills and attention to detail

  • Eagerness to learn and thrive in a dynamic, fast-paced environment.


    APPLY HERE

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